Privacy Statement

Privacy Statement

1. General

This Privacy & Cookie Policy describes how we handle your personal data.
We take the protection of your personal data seriously and comply with applicable legislation, including the General Data Protection Regulation (“AVG” or “GDPR”).

2. Who processes your personal data?

Taste the City with registered office at Christuslei 66/3, 2000 Antwerp, registered in the KBO under number BE 0563.482.502 (hereinafter “Taste the City” and “We”) is responsible for the processing of your personal data on the website “ www.tastethecity”.be hereinafter 'the Website').

3. What personal data do we process?

We collect certain personal data from users of our Website and from individuals who register for the services or products we provide. These include more specifically:
We process your name, first name, and contact details (e-mail, telephone, address, any additional delivery address, payment details, IP address, etc.). We do not process these data on our own initiative, but because you communicate them to us. for processing, for example at the time of registration on our website or when placing an order.
Other data may also be processed if you expressly communicate this to us (such as gender, interests, etc.).
Providing this information to us constitutes consent for the processing of this information for the purposes of this Privacy and cookie policy.
In addition, certain data is collected via cookies. See below for more information regarding our use of cookies.

4. Legal basis for processing your personal data

By communicating your personal data to us (for example when registering on the Website or when placing an order), and accepting this Privacy and Cookie policy, you give your consent to the processing of your personal data.
In addition to your consent, the need to be able to offer you the contractually agreed services or goods also serves as an additional legal basis for processing your personal data (i.e. the execution of the agreement between you and us also serves as a legal basis).

5. For what purpose do we process your personal data?

5.1. General purposes

We process your personal data, among other things, to:
• To provide you with the service or products offered through our Website;
• Answer questions from our users;
• Providing information, showing offers and advertisements, and sending e-mails and newsletters that may interest you (including information regarding new goods or services or new functionalities or details of our goods or services);
• Conduct analytical research to optimize our Website (technically and content-wise);
• Manage the technical administration of the Website;
• Based on anonymous data, to compile statistics or conduct research regarding the number of visits to the pages of our Website, to map preferences, interests and surfing behavior (for more information about anonymous data, see below about cookies) .

Your personal data will be kept strictly confidential and will not be communicated to third parties or used for direct marketing, unless we have obtained your explicit prior consent ("opt-in"), as expressly stated for the purposes in this Privacy and cookie policy (including newsletters). , mailings and advertisements). This consent can be withdrawn at any time, without justification and free of charge, by sending an email to [email protected].
However, we do have the right to share your data with the company that manages our website, with a view to optimal functioning of our website and resolving any technical problems related to it. our website. We have obtained strict contractual guarantees from this company that they will treat your data in a strictly confidential manner and that they will not pass on your data to third parties.
Reporting of anonymized data to third parties is permitted.
We have the right to communicate your data to the competent judicial services or police services in the event of (suspected) serious violations of the law. We may also do this to protect or safeguard our rights or those of third parties or to safeguard the safety of users of the Website or the Website.

6. How long do we process your personal data?

All personal data is retained for the period necessary for us to provide the service.
This Privacy Policy remains valid between you and us until one of the parties terminates the contractual relationship in writing (cancellation can be done by email). The processing of your personal data remains valid until the termination of the contractual relationship between you and us. Upon termination of the contractual relationship, we will automatically delete your personal data. We reserve the right to retain this data for six months after termination, in order to give you the opportunity to retrieve this data if you wish to revoke the cancellation or transfer your data to another contract.

7. Right of access, correction, and opposition

You have the right to inspect your personal data free of charge at any time. This can be done by sending an email to [email protected].
You also have the right to correct or change your personal data if they are incorrect, incomplete or irrelevant, by sending an email to [email protected]. If you have any questions about access or improvement of data, we always ask you for a copy of attach your identity card so that we can verify your identity before communicating this information. You also have the right to transfer your personal data to another controller.
You have the right to object to the processing of your personal data. This can be done by sending an email to [email protected]. (also with the addition of a copy of your identity card). However, you cannot object to the processing of your personal data if this is necessary for the performance of contractual obligations.
You are completely free not to share your personal data with us. Certain services may then be refused.
You are always responsible for the accuracy of the information you provide to us.

8. Complaints

If you have any questions, comments or complaints regarding the processing of your personal data, you can communicate this either directly to us (by email: [email protected] or via the contact details on our Website or via the postal address stated at the top of this Privacy and cookie policy), or to the Data Protection Authority (this is the former “Privacy Commission”: [email protected] or via the contact details on its website).

9. Data breaches

If you notice or suspect that a data breach has occurred, we request that you contact us as soon as possible (by email: [email protected] or via the contact details on our Website or via the postal address stated at the top of this Privacy and cookie policy), either with the Data Protection Authority ([email protected] or via the contact details on its website).

10. Safety

We take the security of your personal data seriously and have taken technical and organizational measures to protect your personal data.

However, we are not liable for direct or indirect damage resulting from your incorrect or unlawful use of personal data. Any careless or unlawful use of this data by the user or by a third party (unless this is caused by an error on our part) falls outside our responsibility and liability. In the event of loss, theft or unlawful use of your login details, passwords or personal data, you must inform us as soon as possible.
Our Website contains links to other websites that we do not control and to which this Privacy & Cookie Policy does not apply. We are not liable for the content of these websites.